The ritual
What happens, and for how long
Every session has the same six steps. These are the minutes each step takes in Express, Signature and Long.
- 01
Scalp check
We part your hair, look at your scalp and ask what you use and what bothers you. It is also the moment to say how you like the pressure.
Express: 3 min
Signature: 5 min
Long: 5 min
- 02
Cleanse
A gentle scrub where you want one, then a shampoo at the basin in warm water, worked through with a comb to the ends.
Express: 8 min
Signature: 10 min
Long: 12 min
- 03
Massage
The longest step. Fingertips, never nails, in slow circles across the scalp, behind the ears, along the hairline and down the neck. The Long session adds the neck and shoulders.
Express: 15 min
Signature: 25 min
Long: 45 min
- 04
Rinse
The chair reclines and a warm towel goes under your neck. We rinse until the water runs clear, which takes longer for long or thick hair.
Express: 7 min
Signature: 8 min
Long: 10 min
- 05
Dry
A towel dry, then a blow dry parted the way you wear it, or air dry if you prefer. Curls and coils are dried in sections.
Express: 7 min
Signature: 7 min
Long: 13 min
- 06
Rest
Tea or water, and a few minutes in the chair so you are not up and out the door the moment the dryer stops.
Express: 5 min
Signature: 5 min
Long: 5 min
The massage
Fingertips, slowly
The massage is the part most people book for. We work with bare hands, in small circles, and we change the pressure the moment you ask.
Tell us about anything to avoid: a tender spot, a recent procedure, a style you want left alone. If you would rather talk, we talk; if you would rather not, we are quiet.
Lighter or firmer at any point
Quiet if you want it
Stop whenever you ask
Choose a session
Book online, or call and we will help you pick the length.